| We hope to see you again soon! We train our Team Members to assist our Guests in a professional and courteous manner, and sincerely apologize for any inconsistency you may have experienced | That was a nice "screw-you" from the corporate offices as they had no other options ready or a better plan for families to enjoy their stay |
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| I'm sorry to see you were not able to experience one of our attractions due to the weather, but am happy to see you still had a great time and enjoyed our shows too! It's more social and classy than Disney and the moms are hotter |
Thank you again for your kind review, and I hope we're able to entertain you again soon! I hope you will choose to visit us again in the future.
| Other rides we had no issues | The Tales of Beedle the Bard were the highlight of this three day experience |
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| There was one ride that I thought about my brother in law 6' and 260 sitting in and that he would be uncomfortable, but I don't remember which ride that was | Thank you for reaching out and leaving this review! We recommend checking the park hours for the day of your visit, as well as looking into Early Park Admission for Guests of our Universal Orlando Resort Hotels and select Annual Passholders; this will help you determine which park to start in at the beginning of your day |
Make sure you get an interactive wand to test your magic skills throughout both parks.
4| Samantha Hello, Thank you for your review | If you would like to discuss your visit further, please contact our Guest Services Team at 407-224-4233 |
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| The Third day We figured we try again my one daughter refused to even try | I hope you had a chance to check out all the small hidden details throughout! If you agree make sure to tell them next time you're there |
If you would like to discuss your experience further, please reach out to Guest Services at 407 224-4233, and reference this review.