شكاوى هيئة الاتصالات. خدمات الهيئة الإلكترونية

Click on E-Services that appears at the top of the main page For companies and government agencies: Communication details
Fill out the complaint form that appears in front of you For individuals: copy of the ID, contact number, details of the communication

Management of Subscribers Complaints

A copy of the National ID.

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رقم هيئة الاتصالات السعودية الشكاوى عبر رابط موقع هيئة الاتصالات وتقنية المعلومات
This service enables receiving and processing reports on deviations to the telecommunications system
الهيئة العامة للإتصالات و تقنية المعلومات حماية شؤون المستخدم
Reference number of the claim filed to the service provider
معالجة 88% من الشكاوى التي وصلت
The complaint will be processed, and you will be informed
Verify the outcome of the complaint s handling, and escalate it to the CITC
CIT Commission studies and verifies the reported violation and takes necessary action Select Complaints from the e-services offered

هيئة الإتصالات وتقنية المعلومات

Select Communication Complaints and start the service.

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Communication Complaints
An e-service provided by the Communications and Information Technology Commission CITC , wich enables telecommunication services subscribers to submit complaints, to settle disputes between subscribers and service providers
معالجة 88% من الشكاوى التي وصلت
Communication Complaints