Unfortunately, we cannot accept returns on sale items or gift cards | We also do not accept returns for hazardous materials, flammable liquids, or gases |
---|---|
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item | To start a return, you can contact us at |
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging | Souq Helal Refund Policy We have a 14-day return policy, which means you have 14 days after receiving your item to request a return |
---|---|
You can always contact us for any return question at | Items sent back to us without first requesting a return will not be accepted |